Job Detail

Job Description

The successful candidate will be required to:

Investigate all transactions in order to prevent fraud

• Provide documentation for the purpose of supporting all financial transactions
• Prepare monthly bank reconciliation reports regarding all cash deposits to the bank(s)
• Perform the reconciliation and verification of accounts regarding cash at hand and cash at bank
• Reconcile and process transactions that are complex in nature
• Maintain required files, reports, and data
• Reconcile and rectify all ledger accounts belonging to customers
• Reconcile accounts that fall into receivable records with the sales invoices
• Maintain constant contacts with the company’s customers
• Follows up all transactions continuously and provide updates to the management
• Adhere to corporate standards and procedures in all reconciliation activities
• Improve personal skill set regarding software proficiency, financial analysis and data processing
• File all prepared accounts in a well-organized manner
• Track all inventories regularly and report to the management with the inventory records
• Reconcile discrepancies in different accounts
• Answer customers or client’s questions regarding any financial issues

The candidate must have,

• Proven customer support experience.
• Familiarity with CRM systems and practices.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills.
• Ability to multi-task, priorities, and manage time effectively.
• Effectively manage large amounts of incoming email/chat/calls.
• Identify and assess customer’s need to achieve satisfaction.
• Build sustainable relationships of trust through open and interactive communication
• Good telephone manner, including clear speech, the ability to understand people with speech impediments and unusual accents, and excellent manners.
• Willing to work during night shifts and public holidays

Competences

• Must have betting experience and knowledge
• Good with numbers (Credit or Better in Mathematics)
• Must be able to speak English fluently. (Ability to speak Hindi is an added advantage)
• Patience
• Problem solving skills
• Friendly
• Teamwork
• Pays attention to detail
• Time Management
• Attentiveness
• Punctual

MUST BE VACCINATED AGAINST COVID.

Benefits we provide:

• Free Lunch & snacks facility
• Internal and External Learning and Training Opportunity
• Overtime paid for extra hours work done
• Transportation Facility for shift basis job
• Periodic team building activities
• Employee engagement program
• Friendly environment
• Performance related bonus

Qualifications

• Bachelor Degree in Banking, Finance and Accounting Field.
• Full Grade 12 Certificate with Credit or Better in Mathematics.
• Excellent communication and interpersonal skills
• Should possess logical approach to problem solving

Only serious and Qualified candidates should apply enclosing their Resume, Grade 12 results and cover letter to skybookent@gmail.com.

Skills Required

• English Fluency
• Communication skills
• Analytical skills and a good eye for detail