Job Detail

Job Description

The Company invites applications from suitably qualified and experienced individuals who are innovative, energetic and performance-driven to fill the following positions of auto mechanic x 3 positions– Wheel Alignment, wheel balancing, Tyre changing and fitment and basic general vehicle maintenance.

Location: EuroZambezi Auto fitment Centre- Mtendere Road/Alick Nkata Road Junction, Lusaka (Applicants should have own accommodation in the surrounding local areas)
Department: Vehicle Maintenance Service
Report to: Manager

Job Summary:

Your main responsibility will be day to day alignment and repair of wheels, axles, frames, torsion bars, and steering mechanisms of vehicle, using special alignment equipment and wheel-balancing machines. You will also be required to change tyres from time to time using tyre changing equipment. You will be required to implement tool inventory, safe procedures and systems of work in compliance with the company policies and procedures.
You will be required to possess a minimum of certificate in auto mechanics with training or equivalent extensive experience in wheel alignment, wheel balancing, tyre changing using latest high tech alignment lifts, computerised wheel aligners and balancers, tyre changers, use of compressed air and pressure guns.  Extensive practical experience in wheel alignment and tyre engineering workshop practice is essential.

You will become an active member of the team working to promote good working practice, minimise downtime and assist in improving and maintaining standards of wheel alignment and balancing as well as good equipment management. You will be capable of interacting with other staff on a day to day basis and will need to possess excellent communication skills with customers of EuroZambezi Investment Limited.

Evidence of good practical skills, a sound knowledge and an understanding of Eurotek wheel alignment, wheel balancing, tyre changers, compressors and pressure gun equipment management is a prerequisite of the post and you will be expected to demonstrate this at interview and in the course of your probation.

The successful applicant will have some direct contact with a variety of customers and visitors especially from government regulatory organisations and suppliers and marketing, so a good standard of written and spoken English, communication and customer care skills are essential.

Applicants should have an adaptable, flexible approach to work and be able to demonstrate they can work very well within a team as well as being able to use their own initiative.

Main duties and responsibilities:

• Align and repair wheels, axles, frames, torsion bars and steering mechanisms of motor vehicles, using special alignment equipment and wheel-balancing machines.
• Examine vehicles, compile estimates of repair costs, and secure customers’ approval to perform repairs. This includes ensuring that the vehicles using the alignment lifts are less than four tons in weight.
• Repair and replace defective ball joint suspensions, brake shoes, and wheel bearings if introduced as part of service development.
• Test electronic computer components in all wheel aligners and balancers to ensure that they are working properly.
• Use electronic test equipment (professional diagnostic software kit) to locate and correct malfunctions in fuel, ignition, and emissions control systems or refer customer to a well-equipped garage for correction of detected malfunctions.
• Assess vehicles for damage, then record findings so that necessary repairs can be made or referral to another garage can be initiated.

Tyre Fitment Service

• Adhere to policies and legal regulations pertaining to health, safety, environment and quality, finance, human resources as required by the company.
• Advise customers of work required to be done on the tyres to ensure vehicle is in road worthy condition.
• Remove and refit components and carry out tyre related adjustments in accordance with the technical standards and manufacturer’s instructions.
• Repair tyres in accordance with the technical standards specified by manufacturers.
• Perform tyre replacements, repairs, wheel balancing and fit on motor vehicles.
• Order correct tyres with the agreement of the customer from the authorised supplier and arrange for delivery and fit the tyres on the customer’s vehicle.  Ensure that the customer pays for the procurement and fitting service before placing an order.
• Contribute to good housekeeping routines by ensuring that goods and tools are placed in proper storage facilities. Perform any other duties as assigned by the supervisor or management.

   Service Delivery and Development

• Develop the service and its delivery in response to changing customer needs, regulatory requirements, national and international standards and professional guidance. Install and repair air and service components such as compressors and other repairs introduced as part of service development.
• Be responsible for all the data entry for the computerised wheel aligners, balancers, professional diagnostic kit and other devices management system for the equipment i.e. asset register, inventory log.
• Manage and maintain a planned preventative maintenance (PPM) record of all equipment being used. This includes daily inventory of all tools/equipment before starting work and at the end of the shift.
• Report any damage to equipment immediately to the centre supervisor or the Manager.
• Be available to provide services at all times including weekends and public holidays at peak demand.

Technical / Physical

• Ensure that technical data entry is kept for all work carried out and that of any outsourced contractors, thereby providing a comprehensive audit trail of equipment and financial performance.
• To provide specialised technical support in all aspects relating to the preventative maintenance, inspection, repair and calibration of auto services centre equipment, in a safe and professional manner in accordance with policies and procedures and any statutory regulations. This includes carrying out equipment performance checks to manufacturer’s specification including electrical safety testing.
• Effective fault-finding involving communication with customers to gain a clear understanding of the nature of problems with the vehicle.
• Undertake fault finding utilising test or diagnostic equipment available and apply suitable fault-finding techniques to diagnose the problem.
• Exercise judgement to determine the causes of faults in cars with inter-related systems (e.g. electrical, electronic, software, gas systems and mechanical systems) which may be due to user error, equipment failure or environmental conditions (e.g. temperature). This is where diagnostics becomes part of the auto service centre.
•  Carry out repairs on cars down to component level using appropriate tools if this service is introduced.
• Carry out equipment performance checks to manufacturer’s specification including electrical safety testing.
• You must maintain in good condition in an organised manner all the workshop tools and the inventory of equipment before and after the shift should be undertaken.

Communication / Analytical / Organisational

•  Provide advice, where appropriate, on the safe and effective use of centre equipment and customers’ vehicle wheel and tyre performance, including replacement of wheel rims/tyres.
• Assess and deal with issues and situations, both routine and complex, arising from customers and service delivery within the auto service centre.
• In the case of welding requirements and or repairs beyond your team’s abilities you will be required to liaise with the welder/metal fabricator to assist in soldering or welding work.
• Participate in service promotions/marketing using leaflets, contacts with customers and any available media.
• Assist with planning and organising equipment replacements.

Requirements:

Qualifications and experience

• Grade 12 full school certificate or equivalent and Craft Certificate/diploma in auto mechanics
• Registered with any engineering institution of Zambia will be an added advantage.
• Driver’s licence for light vehicles.
• At least 2-4 years experience in a high demanding and busy fitment industry.
• Significant experience in using Euro tech 4 post alignment lifts, computerised 8-camera wheel aligners,  wheel balancers and automatic tyre changers.
• Evidence of a commitment to the development of others and the possession of facilitative skills
• Experience and evidence of working with motor vehicle customers

Skill Specifications:

• Auto mechanic  skills  and communication skills
• Numerical and information technology (computer and other electronics) skills

Other Attributes (Personality Traits)

• Quality and safety oriented
• Reliable, dependable, initiative, sober character and physically fit
• Integrity, honest and collaborative

How to Apply: Send your detailed CV which includes three traceable referees, scanned qualification certificates and a cover letter that states why you think you should be selected for this job by email: eurozambezi@gmail.com to:

The Director
EuroZambezi Investment Limited
LUSAKA

Email: eurozambezi@gmail.com

Clearly state in the subject line the position you are applying for, e.g.; Auto Mechanic – Fitment Service Application. Closing date: 10th November 2021. Due to the high volumes of applications we may receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications.

Note: Only email attachment of an application consisting of a cover letter stating candidate’s suitability for the job, CV/resume, 3 traceable references, scanned copies of NRC, driver’s licence and relevant education/qualifications will be considered. No physical submissions will be considered.

Cover letters must be sent in MS Word format, with using font type Arial, size 11 on one page. In the first paragraph, please outline your motivation for applying for the position. In the second paragraph, outline your experience information management and/or information security.
CVs must not exceed three (3) pages and must be submitted in PDF.
Certificates, qualifications, etc. must be scanned to the application.
Scanned traceable references of previous engagements must be provided.

WE COMMUNICATE TO ALL JOB APPLICANTS VIA THE E-MAIL ADDRESS WHICH HAS BEEN PROVIDED. PLEASE ENSURE THAT YOU CHECK YOUR E-MAIL ON A REGULAR BASIS.

Skills Required

• Communication skills
• Technical acumen
• Drivers License C